FAQs
- Are you Medicare providers?
- Yes. All of our doctors are Medicare providers
- Do you accept VSP?
- We are providers for some of the VSP plans. Call us for specifics.
- Do you offer those new premium lens implants I've been reading about?
- Yes, we certainly do! Information is available on this website.
- Which of the premium lenses do you offer?
- Our surgeons pioneered the use of the following premium lenses:
- Why was my medical insurance billed for my visit instead of my VSP?
- We can't bill medical insurance with a routine vision diagnosis. Likewise, we can't bill VSP with most medical diagnosis. Your diagnosis determines whether your medical or vision insurance is billed.
- What's a 'refraction'?
- A refraction is an important part of your exam. A refraction determines if your vision can be better corrected with spectacles or if your current spectacle prescription should be changed.
- How long is my new prescription good for?
- Your new prescription is good for 2 years from the date it was determined.
- Will I get a copy of it?
- Absolutely
- Are you accepting new patients?
- Yes, all of our doctors are accepting new patients.
- How long will my eyes remain dilated after my exam?
- It's different for everyone. The majority of patients remain dilated for up to 2 hours. Patients with light colored eyes can remain dilated for up to 6 hours.
- Can I drive if my eyes are dilated?
- We caution all of our patients to bring a driver with them if they are having a dilated exam.
- Can you bill me for my copay?
- It's our policy to collect all copay amounts on the day of service.
- Will you call me before my next appointment, so I don't forget?
- Yes. We call all patients the day before their appointment. We also send out postcard reminders if the appointment was made months in advance as well as a phone call the day before.